3 days of Dell computer support and I'm ready to hurt someone. All I'm trying to do is exchange the mother board they sent me for a new one, but they make me go through technical support each time, then when they confirm I need to exchange the board they sent and I'm supposed to get connected to the right people their flipping automated phone system disconnects me. So I have to start all over again. Today I found a helpful guy at tech support who was like why are you back again? He made sure he talked to the guy at customer care for the exchange before he hung up with me, Thanks Marc! Then the very nice David helped me with placing the order for a new board... too bad they're on back order- ARGH! Not his fault, but I wonder if I had been connected on Monday if I could have still gotten one? Sigh. Then I got transfered to the guy to do my return and refund portion of the transaction, and no I didn't get hung up on. However, the stupid system that's supposed to give out the return numbers and give the shipping labels (prepaid) to email to me wasn't working so he was going to have to call his IT guy to see what was up and wanted me to call back later. ARGH! SO here I am 3 days later with no return number and an item on backorder. I think I might just have an Office Space moment with my computer. then again I want all my lovely scrapping stuff back so maybe not. But seriously people, you sent us a bad board, then the right one is on back order and you won't let me send this one back? WTF?!
Okay that was the very frustrated Amy vent on the Dell computer customer service. The people I talked to today (in the later half of my hour and a hlf phone call) were very nice. It's just frustrating that I had to go through so many loops and so many hang-ups to get there. Sigh. End result I still miss my computer. Yes, I know I probably could have gone to an actual repair guy and paid three times as much to get it done quickly, but what good is it being married to an electronics tech if we can't save a few bucks on computer repair I ask you. Just wish he had the inside track on refirbished Dell computer parts is all.
Halloween is almost here. We bought Emma a Buzz Lightyear costume at the Disney store when we were in California. Mind you she requested this over all the Princess, Mickey, Donald, Pooh and Pirate costumes in there. She has now consistantly wanted to change it but we keep telling her she picked it so she's stuck with it. Mind you I could easily make her a witch too sonce she has a pair of black and orang striped tights, a black skirt, a million black halloween shirts, a witches hat and even a orange and black broom from the dollar tree but I'm stickig to my guns. SHe picked it out, daddy shelled out the money and so it's what she's going to be. I just wish I had the $60 for the really sweet pirate costume I saw for me. I'm sick of rotating the same 3 costume every year, I want something new. Sadly I'm out of money after our vacation.
Thanks to everyone for their nice comments as I go through scrapping withdrawal. I do have a sketchbook full of doodles now, we'll see what they translate into once I have PS back! I especially got a kick over my big brother stopping by. Have a lovely week everyone!